Workplace investigations can range from the simple to the complex, and are required when dealing with a variety of issues. It may be a case for theft in the workplace, bullying, harassment or a discipline issue. Whatever the issue the key to a good investigation is that it be carried out in an independent, unbiased way and in compliance with relevant legislation. The investigators should be impartial and focused on the gathering of all relevant facts/documents surrounding the issue. They should be diplomatic and sensitive when dealing with members of the workforce and strive to minimise any negative impact an investigation may have. A good investigation should also identify any procedural or policy weaknesses thereby enhancing the ability of the organisation to be successful going forward.
The Workplace Investigation Process
- The investigator appointed must be impartial,
- All relevant facts/documents/CCTV footage are gathered,
- The integrity of the complaint is evaluated,
- All legal obligations and internal company processes and policies are complied with,
- Strictest confidentiality is maintained, the reputations of all partied involved will be respected,
- Where any disciplinary issues are identified, proper procedures are followed, thereby avoiding any liability or future claims.
Our Workplace Investigation Services
Failure to conduct a proper workplace investigation can result in serious financial consequences for an employer, together with loss of reputation. When confronted with a matter that requires investigation, our advice to employers is to S.T.O.P.
Observe proper procedures,
Protect your business.
Our Investigations Team will independently and impartially investigate any incidences in the workplace including theft, bullying and harassment and report the findings. Based on these findings, they will advise you, the employer,
a) how to navigate the Corrective Action Process, up to and including dismissal,
b) implement the relevant controls and processes to ensure no similar reoccurrences.